Frequently asked questions

What sort of things do you film on the day?
Our style is to generally not set up too many posed scenes….we leave the formal arrangements to the photographer and strive to capture a natural record of what your day entailed. This means that your final edited wedding film is not only an artistic representation of the day, but also a great companion (not a duplication!) to the work of your photographer.
However, we always stress that if there is absolutely anyone or anything you would like us to film on the day, just let us know and we are more than happy to.

When do you start and finish filming?
Starting time depends on the day, however as a guide, we generally try to spend around one to two hours in each of the bride and groom’s preparation locations and then basically stay with you for the rest of the day (and night for a day / night package). We sometimes need to leave a location a little earlier in order to set up equipment etc. at the next location (Eg ceremony & recepetion setups). Timing also depends on whether there are one or two camera operators working.

Who will be filming our wedding?
The Wedding Films crew is comprised of a small team of experienced camera operators and editors – all of whom are available to film or edit a wedding dependent on other bookings etc.
We will always let you know when we do our schedules (or when you book if you like), who is going to be the camera operator or operators for your day. You can certainly request a specific operator or operators if available.

Can you produce High Definition DVDs?
We record everything in full 1920×1080 25p high definition. DVD’s are not high definition. We do however offer the options of:
1) Shooting and editing in high def, and then provide you a high def MP4 file on a memory stick which is playable on your specific computer/video device.
2) Shooting and editing your wedding film in high def, and then authoring the presentation into a Bluray disc.

Please contact us for further info and options regarding high definition as rapidly changing technology means these options may constantly evolve.

How long does the edited film run for?
The total duration of the final edited films depend on the the duration of events filmed on the day (Eg. ceremony and speeches duration) and also on the specific package chosen.

Can you change or customise any of your packages?
In most cases, couples are happy to choose one of the standard packages that suits them; perhaps adding some extra options ….however we are happy to customise a package for you if required.
Please contact us for any specific queries on packages and customisation options.

Can we choose our own music for the edit?
If you have special songs that you’d like to use for your wedding film, we much prefer for you to choose your own music.
We can also make suggestions for music choices if you like.

What’s unique about your work?
Many people are unaware of the time and effort that accomplished film maker/producer will spend on filming and crafting your final wedding film. As with photography, the price if a wedding film will generally also reflect experience and quality of the producer’s work and their work processes. We always recommend that couples view our previous work, as we believe the quality and value of our work speaks for itself and nobody does it like we do.

Not only do we utilise fully professional camera equipment and years of experience producing film, documentary and advertising projects, but we incorporate a unique eye for detail and artistic cinematography techniques during the shoot. Following this, we spend a great deal of time to ‘colour touch’ and tweak every single shot in a highlight edit with advanced professional imaging software…ensuring every second of your film-clip is up to our high standards.
…but just view our work and you will see the difference!

Do you retain master copies?
Yes, we keep master copies of your files as files and also your final edited DVDs and Blurays.
We do not retain all raw un-edited footage due to the nature of re-usable recording media in modern cameras. We can certainly however provide additional archive options if requested.

Are there any hidden costs?
In some cases there may be additional costs on top of our standard package pricing such as travel or extra elements within the final package…but these are not hidden from you.
We ensure you are made fully aware of any extra costs associated ‘up front’. We want all your surprises from your wedding film to be good ones! See Packages for more details.

Can you travel for Weddings?
Yes we certainly can. We are able to travel throughout the country and around the world to film your wedding. Obviously some additional charges to cover our travel and accommodation costs will apply (see next question).

Do you charge for travel?
There is no extra charge for travel when locations are within 45 minutes drive of the the Adelaide CBD. Travel costs beyond these distances are calculated and stated ‘up-front’ when determining the cost for your overall package. Generally we are quite flexible with this, but it is sometimes package dependent. For extensive locations/distances, accommodation costs may also apply. We are available for weddings across the country and across the world.

Do you use lights?
Generally in most conditions the quality of our professional camera equipment and our experience allows us to utilise natural light only. At night and during the reception we utilise a minimal amount of extra lighting such as diffused on-camera lights in order to record the best quality image. In some circumstances, we may setup stand-mounted diffused lighting at the reception, however this would be used sparingly and a balance between capturing the best quality images and the comfort of your guests is always paramount.

Do you require a meal at reception?
As is stated in our wedding coverage agreement, we require a seat and a meal at the reception, where a significant portion of the reception is being filmed.

Is payment required prior to wedding?
In order to secure your booking, we require a non-refundable deposit of $500…..with the final balance of your wedding film package then payable at least two months to your wedding day. This can either in a lump sum or over multiple payments.

How long after a wedding shoot will our edited film(s) be ready?
This can be quite a difficult question to answer, as the edit time is dictated by the current and previous bookings around your wedding date. Each client’s package can take up to a few weeks to edit and during ‘wedding season’ there may be a large amount of other wedding bookings we have accommodated in the weeks before on on the same day as yours. Additionally we don’t rush the all-important edit stage, as it takes quite a while to select the best shots for the film and music, edit them all together and then colour grade the chosen shots. We believe nobody else does it like we do and this is why we feel that our edited wedding films are worth a little wait.
As a guide however, you can generally expect to wait around 3-5 months following your wedding day, depending on the package you have chosen and any other contributing factors.  We also have the option of a paid express edit service.

Do we get to preview our film before we get the final discs/files?
Yes, with every package we provide a complete full length preview of your final edit (or edits) prior to authoring any discs or putting your package together.

If you have absolutely any queries that aren’t answered here, please drop up a line by filling in our contact form, or call us directly.